Get answers to your questions about our repair services.
1. What services do you offer?
We offer repair services for Cell Phones, iPhones, Android Phones, iPads, MacBooks, Laptops, Chromebooks, Tablets, Game Consoles, Drones, and more.
2. Do you offer a warranty for your repairs?
Yes, all repairs come with a 90-day warranty to ensure the quality and reliability of our work.
3. How long does it take to repair my device?
The repair time varies depending on the complexity of the repair and the availability of parts. However, we always strive to complete repairs as quickly as possible while maintaining the highest level of quality.
4. Can you repair devices that have water damage?
No, we do not offer repair services for devices that have suffered water damage. While we understand the importance of addressing water damage issues, such devices can be unreliable and prone to malfunctions even after apparent repairs. Water damage can cause hidden issues, such as shorts and corrosion, that might not manifest immediately but could lead to further problems down the line. We prioritize the reliability of our repairs and want to ensure that our customers receive long-lasting solutions for their devices. options or seeking assistance from the manufacturer.
5. Do you offer pick-up and drop-off services?
Yes, we do. As a mobile business, we understand the importance of convenience for our customers, so we offer pick-up and drop-off services for all of our repair and maintenance jobs. Simply let us know your location and schedule, and we’ll make sure to come to you at a time that’s most convenient.
6. How do I receive an estimate for my repair?
You can receive an estimate by filling out our online quote request form or by contacting us directly over the phone.
7. Can you repair devices that have been previously repaired by another company?
Yes, we can repair devices that have been previously repaired by another company.
8. How much does it cost to repair my device?
The cost of repair varies depending on the type of device and the complexity of the repair. Please fill out our quote request form or contact us directly for a specific estimate.
9. What if my device can’t be repaired?
If it is determined that your device cannot be repaired, we will inform you and provide options for replacement or disposal.
10. What is the process for repairing my device?
The process for repairing your device starts with receiving a quote for the repair, after which you can choose to proceed with the repair or not. If you choose to proceed, we will schedule a repair appointment, complete the repair, and notify you when it is ready.
11. Why should I repair my devices instead of replacing them?
Repairing your devices is cost-effective, environmentally friendly, and can extend their lifespan. It also supports local businesses and keeps your personal data secure.
12. Can you fix specific issues with my iPhone, such as a cracked screen?
Yes, we specialize in iPhone repairs, including fixing cracked screens and various other issues.
13. Do you provide repair services for Android phones?
Absolutely, we offer repair services for various Android phone models. From screen replacements to software issues, we can help.
14. Are iPad repairs part of your services?
Yes, we are the #1 destination for iPad repairs in Ottawa. We can address issues like screen replacements, charging problems, battery replacements, and more.
15. Is MacBook repair available?
Yes, we offer affordable MacBook repair services. Our skilled technicians prioritize fast and reliable repairs for your MacBook.
16. Can you repair gaming consoles like PS5 and Xbox Series X?
Yes, we specialize in repairing gaming consoles, including PS5 and Xbox Series X. Whether it’s hardware or software issues, we can get your console back in action.
17. Do you repair other gaming consoles like PS4 and Xbox One?
Absolutely, we can fix various gaming consoles, including PS4 and Xbox One. From hardware problems to issues like broken HDMI ports, we’ve got you covered.
18. What about drone repairs?
Yes, we offer drone repair services. Whether you have a DJI Mavic, a Phantom, or another model, we can address issues and get you back to flying.
19. Can you fix specific issues with laptops and tablets?
Yes, we provide repair services for laptops and tablets. Whether it’s a cracked screen, battery replacement, or other issues, we can help.
20. What do your customers say about your services?
Our customers are highly satisfied with our services. They praise our professionalism, quick turnaround times, and affordable prices. Check out our website or social media for more testimonials.
21. Are there any examples of successful repairs you’ve done?
Absolutely, we’ve successfully repaired various devices, from iPhones with cracked screens to gaming consoles with hardware problems. Our skilled technicians have a track record of excellent results.
22. Why do customers recommend your services?
Customers recommend us for our amazing pricing, friendly customer service, fast repairs, and reliable results. We prioritize customer satisfaction in every repair.
23. How does repairing devices help the environment?
Repairing devices reduces electronic waste, which is a growing environmental concern. By choosing repair over replacement, you contribute to a more sustainable future.
24. Do you offer recycling options for devices that can’t be repaired?
Yes, we provide recycling options for devices that cannot be repaired. We’re committed to responsible disposal methods to minimize environmental impact.
25. Can repairing my device save me money in the long run?
Absolutely, repairing your device is often more cost-effective than purchasing a new one. Our competitive prices ensure you get quality repairs without breaking the bank.
26. What role does Fix Revolution play in supporting the community?
By supporting local repair shops like Fix Revolution, you contribute to your community’s strength and vitality. We’re proud to be a part of the Ottawa community.
27. Why should I trust Fix Revolution with my device repairs?
Our skilled technicians, 90-day warranty, and extensive experience set us apart as a trusted choice for device repairs in Ottawa. We pride ourselves on quality workmanship.
28. What makes Fix Revolution the best choice for device repairs in Ottawa?
We combine years of experience, a skilled team of technicians, competitive pricing, and quick turnaround times to provide the best repair option in Ottawa and the surrounding areas.
29. Do you provide repair services for devices outside of Ottawa?
Yes, even if you’re outside of Ottawa, you can still benefit from our services. You can mail in your device, and we’ll promptly repair it and send it back to you.
30. Can you provide a repair quote over the phone?
Yes, you can contact us directly over the phone to receive a repair quote. Our friendly staff will guide you through the process.
31. What are the benefits of your mobile repair shop service?
Our mobile repair shop service offers convenience and flexibility. We come to you, saving you time and effort while ensuring your device is repaired professionally.
32. How can I schedule a pick-up for my device?
Scheduling a pick-up is easy. Simply contact us to provide your location and device details, and we’ll arrange a convenient time to pick up your device.
33. Can I drop off my device for repair at your location?
Currently, we offer pick-up and drop-off services for your convenience. Let us know your location, and we’ll come to you to pick up your device.
34. What areas do you provide pick-up and drop-off services in?
We offer pick-up and drop-off services in Ottawa and the surrounding areas. Contact us with your location, and we’ll confirm if we can accommodate your area.
35. Do you offer same-day repairs for urgent issues?
We understand the urgency of certain repairs. While it depends on the complexity and parts availability, we do our best to provide fast turnaround times, including same-day repairs whenever possible.
36. Can I track the progress of my device repair?
Yes, we provide updates on the progress of your repair. You can inquire about the status of your device by reaching out to our customer service team.
37. What forms of payment do you accept for your services?
We accept various forms of payment, including credit cards and email transfers. Our goal is to make the payment process as convenient as possible for you.
38. Do you offer any discounts for students or seniors?
Yes, we appreciate our student and senior customers. We offer special discounts for these groups as a token of our gratitude for choosing us for their device repairs.
39. Can I provide feedback on the quality of your services?
Absolutely, your feedback is important to us. We welcome reviews and feedback to continually improve our services and ensure customer satisfaction.
40. What measures do you have in place to ensure the security of my personal data?
We take data privacy seriously. Our technicians are trained to handle devices with care, and we have strict protocols in place to safeguard your personal information during the repair process.
41. Can I contact you if I have questions after my device has been repaired?
Of course, we’re here to assist even after your device has been repaired. Feel free to contact us if you have any questions or concerns.
42. Are there any promotions or loyalty programs for returning customers?
Yes, we value our returning customers. We often have promotions and loyalty programs to express our gratitude for your continued support.
43. What steps should I take if I encounter issues after my device has been repaired?
If you experience any issues after your device has been repaired, please contact us immediately. We’ll address the problem promptly and ensure your device functions properly.
44. Can I request a repair service for multiple devices at once?
Absolutely, if you have multiple devices that need repair, you can request our services for all of them. We’ll make sure each device is assessed and repaired as needed.
45. What if I change my mind after requesting a repair quote?
We understand that circumstances can change. If you decide not to proceed with the repair after receiving a quote, simply let us know. There’s no obligation to move forward.
46. Are there any DIY repair options you recommend for minor issues?
While we recommend professional repairs for optimal results, we can provide advice for minor issues. However, DIY repairs can void warranties and cause further damage if not done correctly.
47. Do you offer any resources for preventing common device issues?
Yes, we provide tips and resources to help you prevent common device issues. Proper care and maintenance can extend the life of your devices.
48. How can I stay updated on your latest services and offers?
You can stay updated by following us on social media, subscribing to our newsletter, or visiting our website regularly. We announce new services and offers through these channels.
49. Can I refer friends and family to your repair services?
Absolutely, we appreciate referrals. If you refer friends and family to us, we’ll make sure to provide them with top-notch repair services and show our gratitude for your referral.
50. What steps do you take to ensure the safety of my device during pick-up, repair, and drop-off?
We prioritize the safety of your device throughout the entire process. We use secure transportation methods, and our technicians are trained to handle devices with care to prevent any damage.
If you can’t find the answer you’re looking for, please contact us. We’re here to help.